Job Overview: Responsible for ensuring all pre-work and preparation required prior to testing of materials received is completed in a smooth and timely manner. Ensures all compliance-driven documentation is present and available to the analytical job. Ensure testing preparedness for the laboratory and maintains control of the complex documentation and laboratory systems required to support the daily operation of the laboratory.
Ensure that all reasonable requests pertaining to the conduct of a given test are communicated to the lab in a timely manner so that they can be met in a timely and effective manner.
Communicate directly with clients as needed to clarify/understand testing requirements.
Work with the lab to ensure all needed supplies, reagents, standards, etc are ordered on or (when possible) before sample receipt so that testing can be conducted in a timely manner.
Ensure that all client requests for information pertaining to analytical testing are met in a timely and effective manner.
Work with lab to ensure that routine testing submitted by clients can be completed within established parameters governing turnaround time, quality specifications, etc.
Ensure that all reasonable requests from the laboratory pertaining to the conduct of a given test or group of tests are met in a timely and effective manner.
Provide departmental staff with appropriate notification of any special requests regarding log-in, reporting, and billing activities.
Work closely with log-in to ensure correct and timely disposition of arriving samples.
Supports laboratory operation through creation and maintenance of systems to control areas such as sample log-in, billing and subcontracting, organization of department records to conform to regulatory compliance needs, controlled substances, and lab testing preparedness.
Maintain thorough knowledge and understanding of all general SOPs pertaining to the analytical laboratory.
Maintain thorough knowledge and understanding of GMP/GLP and ISO requirements as these pertain to work performed in the analytical laboratory.
Play a lead role in the review and approval process for appropriate department SOPs, worksheets and forms.
BS in Chemistry of related science with 1-2 years experience preferred or equivalent administrative experience in a science field.
Knowledge of basic analytical chemistry principles.
Demonstrated proficiency or familiarity with all of the laboratory techniques and equipment applicable to the tasks performed in the Analytical Laboratory.
Uses good judgment in performing analytical testing work or in documenting the interrelationship of testing work and laboratory supporting systems.
Excellent language and communication skills required.
Must be able to clearly communicate priorities and responsibilities on a daily basis.
Good listening skills essential. Solid leadership skills also essential.
Must be able to build consensus among a group of individuals.